--- title: I entered incorrect information for the ticket holder. How can I change it? description: When entering incorrect information about the ticket holder, the name and date of birth cannot be changed. But, they are not relevant for the validity of the ticket. --- [Skip to content](https://support.matterhorngotthardbahn.ch/en/ich-habe-beim-ticketinhaber-falsche-informationen-eingegeben-wie-kann-ich-das-ändern#main-content) - [English](https://support.matterhorngotthardbahn.ch/en/ich-habe-beim-ticketinhaber-falsche-informationen-eingegeben-wie-kann-ich-das-%C3%A4ndern) - [French](https://support.matterhorngotthardbahn.ch/fr/ich-habe-beim-ticketinhaber-falsche-informationen-eingegeben-wie-kann-ich-das-ändern) - [German](https://support.matterhorngotthardbahn.ch/ich-habe-beim-ticketinhaber-falsche-informationen-eingegeben-wie-kann-ich-das-ändern) English Show submenu for translations [![MGBahn Logo - Prio 1](https://support.matterhorngotthardbahn.ch/hs-fs/hubfs/MGBahn%20Logo%20-%20Prio%201.png?width=343&height=68&name=MGBahn%20Logo%20-%20Prio%201.png)](https://www.matterhorngotthardbahn.ch/) Open main navigation Close main navigation - - [English](https://support.matterhorngotthardbahn.ch/en/ich-habe-beim-ticketinhaber-falsche-informationen-eingegeben-wie-kann-ich-das-%C3%A4ndern) - [French](https://support.matterhorngotthardbahn.ch/fr/ich-habe-beim-ticketinhaber-falsche-informationen-eingegeben-wie-kann-ich-das-ändern) - [German](https://support.matterhorngotthardbahn.ch/ich-habe-beim-ticketinhaber-falsche-informationen-eingegeben-wie-kann-ich-das-ändern) English Show submenu for translations - [Get in touch with support](https://www.matterhorngotthardbahn.ch/en/pages/help-and-contact) [Get in touch with support](https://www.matterhorngotthardbahn.ch/en/pages/help-and-contact) How can we help you? - There are no suggestions because the search field is empty. 1. [Matterhorn Gotthard Bahn](https://support.matterhorngotthardbahn.ch/en?hsLang=en) 2. [Exchange & Refunds](https://support.matterhorngotthardbahn.ch/en/exchange-refunds?hsLang=en) 3. [Incorrect booking & refund](https://support.matterhorngotthardbahn.ch/en/exchange-refunds?hsLang=en#incorrect-booking-refund) # I entered incorrect information for the ticket holder. How can I change it? The details such as name and date of birth cannot be changed after the booking is completed. However, these details are not relevant for the validity of your ticket and will not be checked on site. Therefore, you can travel without any issues with the booked ticket.   - [Discounts](https://support.matterhorngotthardbahn.ch/en/discounts?hsLang=en#main-content) - [General](https://support.matterhorngotthardbahn.ch/en/discounts?hsLang=en#general) - [Children](https://support.matterhorngotthardbahn.ch/en/discounts?hsLang=en#children) - [Tourists](https://support.matterhorngotthardbahn.ch/en/discounts?hsLang=en#tourists) - [Ticket Purchase](https://support.matterhorngotthardbahn.ch/en/ticket-purchase?hsLang=en#main-content) - [Regional trains of the MGBahn](https://support.matterhorngotthardbahn.ch/en/ticket-purchase?hsLang=en#regional-trains-of-the-mgbahn) - [Online purchase on mgbahn.ch](https://support.matterhorngotthardbahn.ch/en/ticket-purchase?hsLang=en#online-purchase-on-mgbahn-ch) - [Service surcharge](https://support.matterhorngotthardbahn.ch/en/ticket-purchase?hsLang=en#service-surcharge) - [Exchange & Refunds](https://support.matterhorngotthardbahn.ch/en/exchange-refunds?hsLang=en#main-content) - [Incorrect booking & refund](https://support.matterhorngotthardbahn.ch/en/exchange-refunds?hsLang=en#incorrect-booking-refund) - [Delays & interruptions](https://support.matterhorngotthardbahn.ch/en/exchange-refunds?hsLang=en#delays-interruptions) - [Furka Car Transport](https://support.matterhorngotthardbahn.ch/en/furka-car-transport?hsLang=en#main-content) - [Book](https://support.matterhorngotthardbahn.ch/en/furka-car-transport?hsLang=en#book) - [Furka-Abo](https://support.matterhorngotthardbahn.ch/en/furka-car-transport?hsLang=en#furka-abo) - [General](https://support.matterhorngotthardbahn.ch/en/furka-car-transport?hsLang=en#general) - [Timetable](https://support.matterhorngotthardbahn.ch/en/furka-car-transport?hsLang=en#timetable) - [Point card](https://support.matterhorngotthardbahn.ch/en/furka-car-transport?hsLang=en#point-card) - [Procedure & Safety](https://support.matterhorngotthardbahn.ch/en/furka-car-transport?hsLang=en#procedure-safety) - [Arrival and Parking Zermatt](https://support.matterhorngotthardbahn.ch/en/arrival-and-parking-zermatt?hsLang=en#main-content) - [Car park booking](https://support.matterhorngotthardbahn.ch/en/arrival-and-parking-zermatt?hsLang=en#car-park-booking) - [Special vehicles](https://support.matterhorngotthardbahn.ch/en/arrival-and-parking-zermatt?hsLang=en#special-vehicles) - [Accessibility](https://support.matterhorngotthardbahn.ch/en/accessibility?hsLang=en) - [Practical Information](https://support.matterhorngotthardbahn.ch/en/practical-information?hsLang=en#main-content) - [General](https://support.matterhorngotthardbahn.ch/en/practical-information?hsLang=en#general) - [Luggage](https://support.matterhorngotthardbahn.ch/en/practical-information?hsLang=en#luggage) - [Reservations and Groups](https://support.matterhorngotthardbahn.ch/en/practical-information?hsLang=en#reservations-and-groups) - [Bike & Dogs](https://support.matterhorngotthardbahn.ch/en/practical-information?hsLang=en#bike-dogs) - [Gift Vouchers](https://support.matterhorngotthardbahn.ch/en/gift-vouchers?hsLang=en) - [Newsletter](https://www.matterhorngotthardbahn.ch/en/pages/newsletter) - [Impressum](https://www.matterhorngotthardbahn.ch/en/pages/impressum-mgbahn) - [Privacy policy](https://www.matterhorngotthardbahn.ch/en/pages/privacy-policy) [![MGBahn\_Logo\_lang\_weiss-Jul-16-2025-07-25-32-3004-AM](https://support.matterhorngotthardbahn.ch/hs-fs/hubfs/MGBahn_Logo_lang_weiss-Jul-16-2025-07-25-32-3004-AM.png?width=150&height=68&name=MGBahn_Logo_lang_weiss-Jul-16-2025-07-25-32-3004-AM.png "MGBahn_Logo_lang_weiss-Jul-16-2025-07-25-32-3004-AM")](https://www.matterhorngotthardbahn.ch/) Matterhorn Gotthard Bahn Bahnhofplatz 7 CH-3900 Brig