--- title: Practical Information | Matterhorn Gotthard Bahn description: Useful information for a smooth journey, including luggage, dogs, bicycles, and much more. --- [Skip to content](https://support.matterhorngotthardbahn.ch/en/practical-information#main-content) - [English](https://support.matterhorngotthardbahn.ch/en/practical-information) - [French](https://support.matterhorngotthardbahn.ch/fr/informations-pratiques) - [German](https://support.matterhorngotthardbahn.ch/praktische-tipps) English Show submenu for translations [![MGBahn Logo - Prio 1](https://support.matterhorngotthardbahn.ch/hs-fs/hubfs/MGBahn%20Logo%20-%20Prio%201.png?width=343&height=68&name=MGBahn%20Logo%20-%20Prio%201.png)](https://www.matterhorngotthardbahn.ch/) Open main navigation Close main navigation - - [English](https://support.matterhorngotthardbahn.ch/en/practical-information) - [French](https://support.matterhorngotthardbahn.ch/fr/informations-pratiques) - [German](https://support.matterhorngotthardbahn.ch/praktische-tipps) English Show submenu for translations - [Get in touch with support](https://www.matterhorngotthardbahn.ch/en/pages/help-and-contact) [Get in touch with support](https://www.matterhorngotthardbahn.ch/en/pages/help-and-contact) How can we help you? - There are no suggestions because the search field is empty. 1. [Matterhorn Gotthard Bahn](https://support.matterhorngotthardbahn.ch/en) 2. [Practical Information](https://support.matterhorngotthardbahn.ch/en/practical-information) # Practical Information Useful information for a smooth journey, including luggage, dogs, bicycles, and much more. ## General - [What do I do if I have left something on the train of Matterhorn Gotthard Railway?](https://support.matterhorngotthardbahn.ch/en/was-mache-ich-wenn-ich-etwas-im-zug-der-matterhorn-gotthard-bahn-vergessen-habe) - [What is the Matterhorn Gotthard Bahn?](https://support.matterhorngotthardbahn.ch/en/was-ist-die-matterhorn-gotthard-bahn) - [Can I take the Matterhorn Gotthard Bahn to the Matterhorn?](https://support.matterhorngotthardbahn.ch/en/kann-ich-mit-der-matterhorn-gotthard-bahn-zum-matterhorn-fahren) - [Which routes does the Matterhorn Gotthard Bahn offer?](https://support.matterhorngotthardbahn.ch/en/welche-strecken-bietet-die-matterhorn-gotthard-bahn-an) - [Is there Wi-Fi (WLAN) on the MGBahn?](https://support.matterhorngotthardbahn.ch/en/gibt-es-wifi-wlan-in-der-mgbahn) ## Luggage - [Are there lockers at the MGBahn stations?](https://support.matterhorngotthardbahn.ch/en/gibt-es-schliessf%C3%A4cher-an-den-bahnh%C3%B6fen-der-mgbahn) - [Is there a luggage service?](https://support.matterhorngotthardbahn.ch/en/gibt-es-einen-gep%C3%A4ckservice) ## Reservations and Groups - [What do I need to do if I’m traveling with a group of 10 or more people?](https://support.matterhorngotthardbahn.ch/en/wie-muss-ich-vorgehen-wenn-ich-mit-einer-gruppe-ab-10-personen-reise) - [Can I reserve seats for my journey on the Matterhorn Gotthard Railway?](https://support.matterhorngotthardbahn.ch/en/kann-ich-f%C3%BCr-meine-fahrt-mit-der-matterhorn-gotthard-bahn-sitzpl%C3%A4tze-reservieren) - [Do I need to register my group for the Täsch-Zermatt shuttle?](https://support.matterhorngotthardbahn.ch/en/muss-ich-meine-gruppe-f%C3%BCr-den-zermatt-shuttle-t%C3%A4sch-zermatt-anmelden) ## Bike & Dogs - [Are dogs allowed on board the Matterhorn Gotthard Railway?](https://support.matterhorngotthardbahn.ch/en/sind-hunde-in-den-z%C3%BCgen-der-matterhorn-gotthard-bahn-erlaubt) - [Can I take my bicycle/bike on the train?](https://support.matterhorngotthardbahn.ch/en/kann-ich-mein-fahrrad/bike-mit-in-den-zug-nehmen) - [Discounts](https://support.matterhorngotthardbahn.ch/en/discounts#main-content) - [General](https://support.matterhorngotthardbahn.ch/en/discounts#general) - [Children](https://support.matterhorngotthardbahn.ch/en/discounts#children) - [Tourists](https://support.matterhorngotthardbahn.ch/en/discounts#tourists) - [Ticket Purchase](https://support.matterhorngotthardbahn.ch/en/ticket-purchase#main-content) - [Regional trains of the MGBahn](https://support.matterhorngotthardbahn.ch/en/ticket-purchase#regional-trains-of-the-mgbahn) - [Online purchase on mgbahn.ch](https://support.matterhorngotthardbahn.ch/en/ticket-purchase#online-purchase-on-mgbahn-ch) - [Service surcharge](https://support.matterhorngotthardbahn.ch/en/ticket-purchase#service-surcharge) - [Exchange & Refunds](https://support.matterhorngotthardbahn.ch/en/exchange-refunds#main-content) - [Incorrect booking & refund](https://support.matterhorngotthardbahn.ch/en/exchange-refunds#incorrect-booking-refund) - [Delays & interruptions](https://support.matterhorngotthardbahn.ch/en/exchange-refunds#delays-interruptions) - [Furka Car Transport](https://support.matterhorngotthardbahn.ch/en/furka-car-transport#main-content) - [Book](https://support.matterhorngotthardbahn.ch/en/furka-car-transport#book) - [Furka-Abo](https://support.matterhorngotthardbahn.ch/en/furka-car-transport#furka-abo) - [General](https://support.matterhorngotthardbahn.ch/en/furka-car-transport#general) - [Timetable](https://support.matterhorngotthardbahn.ch/en/furka-car-transport#timetable) - [Point card](https://support.matterhorngotthardbahn.ch/en/furka-car-transport#point-card) - [Procedure & Safety](https://support.matterhorngotthardbahn.ch/en/furka-car-transport#procedure-safety) - [Arrival and Parking Zermatt](https://support.matterhorngotthardbahn.ch/en/arrival-and-parking-zermatt#main-content) - [Car park booking](https://support.matterhorngotthardbahn.ch/en/arrival-and-parking-zermatt#car-park-booking) - [Special vehicles](https://support.matterhorngotthardbahn.ch/en/arrival-and-parking-zermatt#special-vehicles) - [Accessibility](https://support.matterhorngotthardbahn.ch/en/accessibility) - [Practical Information](https://support.matterhorngotthardbahn.ch/en/practical-information#main-content) - [General](https://support.matterhorngotthardbahn.ch/en/practical-information#general) - [Luggage](https://support.matterhorngotthardbahn.ch/en/practical-information#luggage) - [Reservations and Groups](https://support.matterhorngotthardbahn.ch/en/practical-information#reservations-and-groups) - [Bike & Dogs](https://support.matterhorngotthardbahn.ch/en/practical-information#bike-dogs) - [Gift Vouchers](https://support.matterhorngotthardbahn.ch/en/gift-vouchers) - [Newsletter](https://www.matterhorngotthardbahn.ch/en/pages/newsletter) - [Impressum](https://www.matterhorngotthardbahn.ch/en/pages/impressum-mgbahn) - [Privacy policy](https://www.matterhorngotthardbahn.ch/en/pages/privacy-policy) [![MGBahn\_Logo\_lang\_weiss-Jul-16-2025-07-25-32-3004-AM](https://support.matterhorngotthardbahn.ch/hs-fs/hubfs/MGBahn_Logo_lang_weiss-Jul-16-2025-07-25-32-3004-AM.png?width=150&height=68&name=MGBahn_Logo_lang_weiss-Jul-16-2025-07-25-32-3004-AM.png "MGBahn_Logo_lang_weiss-Jul-16-2025-07-25-32-3004-AM")](https://www.matterhorngotthardbahn.ch/) Matterhorn Gotthard Bahn Bahnhofplatz 7 CH-3900 Brig